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Welcome to VELUX® Skylights Blind Shop

Return Policy

 Goods purchased through veluxblinds.ca or the VELUX Blinds shop can be returned up to 2 months from the date of receipt.   

How to return products?


When returning goods, both the goods and the packaging must be in perfect condition.  The goods must be unused and the packaging must be in its original condition. 

To return your goods, you must contact us at 1 800-888-3589. A Return Goods Authorization number (RGA#) will be provided to reference the goods being returned. Customer is responsible for shipping charges associated with sending product back to VELUX Canada Inc., Head Office, located at 2740 Sherwood Heights Drive, Oakville, Ontario, L6J 7V5.  Customer is responsible for condition of goods.

 

If the above policy is respected, we will credit back to you the full amount paid.

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Blinds on this website are for VELUX skylights manufactured as of
January 1, 2010. Contact us at 1.800.888.3589 for blind options for previous models.